Swipemartindia.com — no response from last six months | |||||
I got call from a person who told me to he was called from swipe mart india.They i told me that i hav to purchase any item then it will be assured gift i purchased one leather belt which i required and provide transaction id to him. After one week i got belt. After one week swipemart india customer care office cal me and tells that i hav won gift of laptop, iphone and led. Then they called me for GST amount which i have to pay for the gift. they have taken payment from justdial wap. At time of GST payment i had talked with a person named RAHUL. he explained me that we are doing advertisement for our website so we are providing these expensive gifts to our customers. After ONE WEEK i have called back them for my gift. so they demanded more 7000 rs for courier charges as well as for product insurance.THE PERSON CALLED ME WAS TIWARI. I PAID 7000 AMOUNT AND SEND ID. THEY TOLD ME AFTER 3 TO 4 DAYS UR ORDER WILL BE DISPACHED. AFTER ONE WEEK I CAL AGAIN AND AGAIN TO TIWARI THEY GIVE ME ONE DISPATCH COURIER TRACKING NUMBER WILL IS FAKE. I TRACK THAT NUMBER TAT IS NOT AVAILABLE ON COURIER TRACKING RECORD. AGAIN I CALL TIWARI THEY TOLD ME UR COURIER WAS DAMAGED. SO WE REFUND U TOTAL AMOUNT. PLUS MY GST AND COURIER AND INSURANCE AMOUNT.. AFTER ONE WEEK AGAIN I CALL HIM THEY TRANSFER THE CAL TO RAHUL.. THEY TOLD ME U HAV TO DEPOSIT RUPESS 10000 (TEN THOUSAND FOR BANK DEPOSIT) FOR BANK FREFUND PROCESS. AGAIN I DEPOSIT AMOUNT THROUGH JUSTDIAL APP GIVEN HIM ID. AFTER ONE WEEK NO ONE CAN CALL ME AGAIN AND AGAIN I CALL. AGAIN RAHUL TOLD ME THAT UR TRANSACTION BEING PROCESSES AND U HAVA TO PAY THE AMOUNT BY THREE INSTALMENTS FOR THAT I HAV TO PAY 15000 RUPESS FOR GUARANTEE. AFTER PAYING 15000 RUPESS THEY GIVE ME RELEASING ID'S AND CHECK NUMBERS TO ME THE ID' ARE REL_5586 AND CHECK NUMBER 561005 AND REL_5587 AND CHECK NUMBER 561000 AND REL_5588 AND CHECK NUMBER 561004. AFTER ONE WEEK NO ONE CAN GIV ANY RESPONSE ANY CAL TO ME., AGAIN I CAL CUSTOMER CARE THIS TIME ASHISH PIC THE AND TEL ME AFTER ONE HOUR THEY WILL GIVE FULL DETAILS.. AT EVENING THEY CALL ME AND TEL THAT SIR WE TRANSFERRING THE AMOUNT TO ACCOUNT WILL BE PROCESS NOW.. AFTER TEN MIN THEY TOLD ME THAT SOME ERROR OCCURED FROM BANK SIDE PLZ DEPOSIT 20000 FOR SURITY.. VERY NEXT DAY UR AMOUNT WILL BE REFUNDED.. I DEPOSIT 20000 THROUGH JUSTDIAL AND GIVEN ID.. ON 31.03.2017 THEN AFTER DAILY I CALL TO ASHISH AND RAHUL AND POOJA AND SHUSHEEL THEY TOLD IN PROCESS, . I CALL EVERY 10 TO 15 TIMES BUT NO BODY CAN GIVE DETAILS REGARDING MY REFUND.. TWO DAYS BACK I CALL RAHUL AND TEL HIM IF THEY DID NOT GIVE MY DEPOSIT AMOUNT I WIL COMPLAINT ON UR OFFICE. THEY TOLD ME I HAVE TO DEPOSIT AGAIN. FOR SERVIES TAX. I TOLD HIM PLZ REFUND MY DEPOSIT AMOUNT THEN THEY TOLD ME IT WILL TAKE 90 WORKING DAYS TO PROCESS.. OTHERWISE U WILL PURCHASE ANY THING. I LOG A COMPLAINT AT APRIL 11 REGARDING SWIPEMARINDIA.COM NOT SOLVING MY PROBLEM FROM THAT DAY DAILY I CALL AND TEL RAHUL AND SUNEEL DAILY PLZ REFUND MY AMOUNT. THEN THEY TOLD ME THAT AMOUNT REFUNDED ONLY AFTER 90 WORKING DAYS.. THEN I TOLD HIM I CONT WAIT TILL 90 WORKING DAYS. THEN THEY TOLD ME I HAVE TO PURCHASE ANY PRODUCT TO THAT AMOUNT LIKE GOLD JEWELLERY. ANYTHING.. I CONFIRM HIM PLZ SEND ME GOLD COINS FOR THAT AMOUNT.. THEY TOLD ME UR REQUEST WAS UPDATED. U WILL GET THE MAIL TOMORROW.. ON WORDS.. FROOM LAST ONE WEEK DAILY I CALLED HIM THEN THEY TOLD ME TOMORROW U GET THE MAIL.. DAILY TODAY I CALLED HIM THEN THEY TOLD ME THAT U REGISTER A COMPLAINT SO THAT U R PROCESS WILL BE DELAYED. I TOLD CUSTOMER CARE EXECUTIVE PLZ CONNECT TO RAHUL THEY KNOW ALL DETAILS THEY TOLD ME RAHUL AND SENIORS ARE BUSY. ALL CUSTOMERCARE EXECUTIVES TOLD ME THAT I REGISTERED A COMPLAINT SO MY WORK PROCESS SHALL BE DELAYED.. I AM SENDING ALL DETAILS OF PAYMENTS THROUGH JUSTDIAL APP.. Dear IMRAN AHMED, Thanks for showing interest in our offers & shopping with us. You have placed an order as per the below details: Transaction Date:15/2/2018 Mode of Payment:- Jdpay Transaction amount- Rs.4500/- Kindly acknowledge so that we can process your order Further you can call our customer care numbers @91+[protected] or Write on us- [protected]@swipemart.in /visit us @ www.swipemartindia.com[1] to check the status of your dispatched order or order more products. Thanks & Regards, Team Swipemart Please don't print this e-mail unless you really need to. Dear IMRAN AHMED, Thanks for showing interest in our offers & shopping with us. You have placed an order as per the below details: Transaction Date:18/2/2018 Mode of Payment:- Jdpay Transaction amount- Rs.7000/- Kindly acknowledge so that we can process your order Further you can call our customer care numbers @91+[protected] or Write on us- [protected]@swipemart.in /visit us @ www.swipemartindia.com[1] to check the status of your dispatched order or order more products. Thanks & Regards, Team Swipemart Dear IMRAN AHMED, Thanks for showing interest in our offers & shopping with us. You have placed an order as per the below details: Transaction Date:17/3/2018 Mode of Payment:- Bank Transaction amount- Rs.10000/- Kindly acknowledge so that we can process your order Further you can call our customer care numbers @91+[protected] or Write on us- [protected]@swipemart.in /visit us @ www.swipemartindia.com[1] to check the status of your dispatched order or order more products. Thanks & Regards, Team Swipemart Please don't print this e-mail unless you really need to. Dear IMRAN AHMED, Thanks for showing interest in our offers & shopping with us. You have placed an order as per the below details: Transaction Date:22/3/2018 Mode of Payment:- PAYU Transaction amount- Rs.15000/- Kindly acknowledge so that we can process your order Further you can call our customer care numbers @91+[protected] or Write on us- [protected]@swipemart.in /visit us @ www.swipemartindia.com[1] to check the status of your dispatched order or order more products. Thanks & Regards, Team Swipemart Please don't print this e-mail unless you really need to. Dear IMRAN AHMED, Thanks for showing interest in our offers & shopping with us. You have placed an order as per the below details: Transaction Date:31/3/2018 Mode of Payment:- JDPAY Transaction amount- Rs.20000/- Kindly acknowledge so that we can process your order Further you can call our customer care numbers @91+[protected] or Write on us- [protected]@swipemart.in /visit us @www.swipemartindia.com[1] to check the status of your dispatched order or order more products. Thanks & Regards, Team Swipemart ON 23RD OF MAY I GOT A MAIL THAT I HAVE TO APPROVE MY ORDER THE AMOUNT WAS 41250, AGAIN ONE ANOTHER MAIL I RECEIVED ON 25TH MAY THE AMOUNT WAS 56500, I DONT NO WHAT THEY PEOPLE DOING JUST REFUND MY AMOUNT I AM TELLING THEY TOLD U RAISE A COMPLAINT SO WE DONT WANT TO REFUND THE AMOUNT WE ONLY GIVE U PRODUCT.. THEY TOLD ME THAT I HAV TO APPOVE THE MAIL... I DONT WANT TO SEE THE PRODUCT I HAV TO APPROVE THE MAIL THEY TOLD... SUCH A REDICULUS...I AM ATTACHING THE MAILS WHICH I RECEIVED/ Dear IMRAN AHMED Thanks for showing interest in our offers & shopping with us. You have placed an order as per the below details: Products Amount Diamond jewelry 41250 Total 41250 Kindly acknowledge so that we can process your order Further you can call our customer care numbers @ 91+[protected] or visit us @ www.[protected]@swipemartindia.com to check the status of your dispatched order or order more products. Thanks & Regards, Team Swipemartindia.com Dear IMRAN AHMED Thanks for showing interest in our offers & shopping with us. You have placed an order as per the below details: Products Amount Allah Pendant 56500 Total 56500 Kindly acknowledge so that we can process your order Further you can call our customer care numbers @ 91+[protected] or visit us @ www.[protected]@swipemartindia.com to check the status of your dispatched order or order more products. Thanks & Regards, Team Swipemartindia.com Was this information helpful? | |||||
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