[Resolved] Syberplace E Solutions — Not returning my money (rs. 6999/-) | |||||
I purchased lenovo a7000 (Black) from syberplace online website on feb 28, 2016. Order no[protected]. Made the full payment from my debit card. I was promised shipping in 7-13 business days. But even after 28 business days my product was not delivered. Customer helpline number of syberplace is always busy or not reachable now its switch off[protected]/57). This site also offline now.Kindly help me in getting my refund. It is a huge amount. Value - 6999. Please for god sake help me. I am providing their email id's. [protected]@syberplace.com [protected]@syberplace.com Anuj.[protected]@syberplace.com Mamtha.[protected]@syberplace.com Gurpreet.[protected]@syberplace.com Was this information helpful? | |||||
Complaint marked as Resolved
SyberPlace E Solutions customer support has been notified about the posted complaint. Verified Support Mar 31, 2016 SyberPlace E Solutions Customer Care's response As your payment has got stuck with PayU, so we kindly request you to follow up with PayU using your ticket number.
However an email has been assigned to PayU MRM Team (Merchant Relationship Management). The trouble ticket number for your query is #1397721.
For all correspondence on this query, please quote this ticket number. PayU will respond to you within few hours; however, it may take 2 business days to resolve your query.
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