Symphony Limited — about the service center and technician

Address:Bhopal, Madhya Pradesh, 0755

Im calling the service center from last three days, and still my problm hasent been resolved, i want to change my coolers pad bt the technician is avoiding it, as well as the service center also, if i say something to them then they give warning that. (Kara lo sir apko jisse karwate bane hum nahi karenege) wat kind of service they are providing. Please help with this, the technician says that im coming in 1 hr and he dont come, we have to wait full day for him, yesterday he comes and say that he dont have pad hell com tommorow, bt today he is not picking up my call and cutting my call.
Kindly please help
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We have the symphony companis air cooler. But it is not working...

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    Symphony Limited Phone
    +91 79 6621 1111
    Symphony Limited Address
    Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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