Symphony Limited — Air cooler running with noise

Address:Satyam 64, Opposite Gujarat High court, Near Red carpet cinema, SG Highway, Ahmedabad, 380060

To whom so ever concerned

I have purchased new air cooler on dated 29.03.2021 from Ahmedabad opposite Sola high court, SG highway.
I have started at my house and i found that it is running with noise and difficult to sleep at night.
Then my spouse has complaint for the same, but they told that they will send technician for checking. But he told that no solution for noise and salesman must explain during purchase/
Then my spouse approach to show room for replacing with AC and difference money will be settled but showroom.
On third visit at your show room person refuse to take bac or any replacement. My spouse argued with them that your salesman has not explained regarding noise issue, and they straight away refused.
So I need a solution at the earliest.
I m ready to purchase new AC form same place and difference money will be settled.

Today they have give no but no one is [protected] but not getting connected
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Symphony Limited customer support has been notified about the posted complaint.
Apr 08, 2021
Updated by Pradip C Prajapati
Still no response and i want to return the piece as i am not satisfied.
I think i have wasted my money and not good experience.
Also Croma showroom persons not responding properly and i m getting irritated
Service no XY[protected] is also cancelled without my concerns and without any action,
How & why it is cancelled.
According to me is still open
Apr 08, 2021
Updated by Pradip C Prajapati
Still no body has attended the complaint and not visited
Apr 09, 2021
Updated by Pradip C Prajapati
Today phone call received for technician visit, nobody has visited till now.
Apr 10, 2021
Updated by Pradip C Prajapati
Still open and not resolved...
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    Symphony Limited Phone
    +91 79 6621 1111
    Symphony Limited Address
    Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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