Symphony Limited — cooler not giving cool air, just like a fan

Address:

400080

I purchased a cooler symphony touch 35 just 2 days back on 15 apr 2019 fro atul electronics mulund the cooler was installed but it not giving cool air at all. Called the dealer he filed a complaint. He technician came and told every thing is ok and the cooler performs like this only as a fan. I told no one is stupid to pay 9000 for a fan. I registered complaint at symphony customer care and ther are not ready to listen, they are just saying we will send the technician which is of no use as the product performance is bad. Saw review s online which shows that the product is really not good. I asked for refund but neither the dealer nor symphony is ready to refund. Both are playing pass on the parcel like co says talk to dealer nd dealer says co. Where should i go. My money is wasted. So can i get a resolution for the same