Symphony Limited — Electricity is being supplied in the whole body

Address:Symphony House FP12-TP50, Bodakdev, Off SG Highway, Ahmedabad - 380059, India

Dear Sir/Madam,

I hope you are doing great!!

I have purchased symphony cooler on 23 May 2020 which Model No. is[protected]_9MJJ. This is indoor cooler.

Electricity is being supplied in the whole body for which I have raised several complaints but I have not got resolution till now. Engineer came several times but he is unable to fix it means Company Engineer is unable to fix my issue. Please find below ticket list for which I raised complaints-

1) FA[protected]
2) FA[protected]
3) FA[protected]
4) FA[protected]
5) XY[protected]

All tickets raised for the single issue but company engineer is unable to fix it till now. Due to Covid-19, This is not good for my family to visit outsider again and again. secondly the issue is also critical because it is indoor cooler and it's harm to my family. So I request to consumer that my issue will be fixed permanently or replace my cooler. Once my 3 old daughter touched cooler's body then she fell on the surface.

Thanks & Regards
Arvind Yadav
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    Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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