[Resolved] Symphony Limited — Not sending any accessories with cooler

Vishu eshwar

Address:

Ahmedabad

Good afternoon sir,
I have ordered Symphony Sumo 115xl on 31.03.21 vide order No. SYM[protected] and delivered on 03.04.21.
But I received only cooler without any accessories like leg set with caster wheels, Manual, Warranty card and Invoice.
On the packing box sticker we noticed that including 4 caster wheels leg set with this cooler. Local shops are also giving this accessories with cooler without any cost.
How can I stand cooler, and how can I submit any issues without invoice, without warranty card..??
So please send accessories and other papers which are including with cooler.

Thanks & Regards,
VISHWESHWAR

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Apr 4, 2021

Complaint marked as Resolved

Request to the company to Pleasee send accessories Symphony leg set, Mannual, and Warranty card.

Symphony Limited customer support has been notified about the posted complaint.

Apr 04, 2021

Updated by Vishu eshwar Request to the company to Please send accessories Symphony leg set, Mannual, and Warranty card.

Apr 04, 2021

Updated by Vishu eshwar Request to the company to Please send accessories Symphony leg set, Mannual, and Warranty card as per sticker sticked on cooler package box. Please see attached file.

Apr 07, 2021

Updated by Vishu eshwar This complaint not yet resolved..I am not receiving any mail or call from Symphony Limited.
Request to the company to Please send accessories Symphony leg set, Mannual, Invoice and Warranty card as per sticker sticked on cooler package box. Please see attached file.

Apr 14, 2021

Updated by Vishu eshwar Not yet resolved since 11days...please send Invoice/Bill, warranty card, Mannual and Accessories like Symphony leg set as soon as possible..