[Resolved] Symphony Limited — symphony diet 12t: motor failed: under warranty: not repaired yet

SpreetY

from Pune, Maharashtra

Address:	380015
Website:	www.symphonylimited.com/customer-care-service-call.aspx

I bought symphony air cooler diet 12t on[protected] with serial code[protected]. The cooler stopped working after 2 months. I registered a complaint with service request no : sp-31g17005. The person who came for repair said the motor had gone bad and needs to be replaced. I called them multiple times for motor repair. They say they dont have motor now, they will get it replaced in a day or two.1.5 months gone, they haven't changed the faulty motor not have they replaced the air cooler.

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Nov 4, 2017

Complaint marked as Resolved

Symphony Limited customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

Symphony Limited Customer Care's response Hello Customer, Thank you for sharing the complaint number with us. Our team will get in touch with you soon & help you solve the problem.
Assuring you our best attention, always.
Symphony Customer care

Verified Support

Oct 02, 2017

Symphony Limited Customer Care's response Hello Customer,
Our team tried reaching you, but the phone number you gave is not reachable.
Kindly help us with another contact number to reach you soon and help you solve your problem.
Thank You.
Team Symphony.

Nov 16, 2017

Raz Jhuriya Aajwa's response Any whey just checked cooler