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Symphony Limited — symphony ninja 27 litre white air cooler

Order id:[protected]
Sold by:
Emtex engineering pvt. Ltd.
Khasra no. 184, village budhpur
Bijapur, badli,
State code : 07
Gstin: 07aacce8463g1zj
Pan no. Aacce8463g

I am very much disappointed with the product performance. The purpose of the cooler is to deliver cooled air, but the product is not delivering cooled air. Also the flow of air is absent. It's a wrong design product. Seems that these company's are just selling the faulty products on brand name to make the handsome profits by the way of huge marketing & advertising activities. The product delivered me is of no worth at all. It is unethical business model of sustainability to push faulty design products. The rigorous action should be taken against these company's. They should not be permitted to business their products in india. These company's should be banned so as to stop cheating & fraudulent to innocent customers.
I have straightway asked to symphony customer care that i want to return their product without expectation about refund.
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Complaint Status


[May 10, 2019] Symphony Limited customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Dear, I have purchased new Aircooler touch35 recently. Just a month ago. mentioned has personal cooler . but we are really unsatisfied with the performance. & it is not all COOLING. I request the concern authority to take necessary action & kindly do me the needful. Thanks.,

look forward for your to solver the issues soon.
My complain is regarding failure of cooler motor. Today on 8 may 2019, suddenly motor stops working and till aftrnoon it was fine.
Product details is .. symphony ...storm.

Please repair the motor as soon as possible.
kavya chauhan's reply, May 8, 2019
U can contact me on 7995571437 for any other information.

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    Symphony Limited
    Customer Care Service
    Customer satisfaction rating
    61%
    Complaints
    451
    Pending
    0
    Resolved
    273
    Symphony Limited Phone
    +91 79 6621 1111
    Symphony Limited Address
    Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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