Symphony — Warranty Issue

Address:Gujarath

Hello Team, Greetings for the day. Trust you are doing well.It's been a week since I raise a complaint through various platforms like what's app, Calls, and Mails. Still, I didn't receive any update from your end. I didn't expect this kind of worst service from your end.Facts of the case: Winter 80XL which was delivered as defective, However, we didn't notice the same as it was damaged inside. Which was late notice when we started using it, By the time the return policy over. So cannot return to the seller. Late response / late justice in this matter will impact us. As by time summer may over.Request you to kindly look into this and help me in getting the good one in exchange / arrange a person to repair the same.

Attached Purchase invoice, Pictures, and Images showing the damage for your ready reference.
Customer Name:[protected]
ASULA RAJESH KUMAR
Address1: 3-3, Gowthavaram Village, Racherla Mandal, Prakasham-523368Near MPUP School
Product Description: Air Cooler
Dop: 23-JAN-2021
Model : Winter 80XL

If any clarifications are required, please feel free to reach us at[protected]/+[protected].
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Thanks & Regards,
CA ASULA RAJESH KUMAR
+4 photos
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Symphony Limited customer support has been notified about the posted complaint.
Mar 27, 2021
Updated by CA R K Naidu
Not Resolved
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