Syndicate Bank — behaviour of staff

Address:

Anicode chittur, Palakkad, Kerala, 678101

Syndicate bank, chittur branch, palakkad district, kerala.

The assistant manager - geetha has no aware how to handle the customers and he is behaving very roughly to the customers. I and my family is syndicate customer since the branch is opened. There was no complaints before the staff named geetha joined the branch and all other staffs was polite and friendly. She had did several mistakes and saying that she is right.

Some of the issues i faced with assistant manager geetha

A few month before i went to change my bank mobile number at that time she said you need to change your atm since the chip card is useful in future and it will be free since your card is not yet expired so in total my family has 3 atm cards again i asked to them that is it free or need to pay extra then she said it's free so i agreed then after getting new card activated the money was debited from all 3 accounts and i again went to them and asked about the same and she said that sometimes they will charge and she is not agreeing that.

Went to take nri account for my cousin and he came for vacation and he visited the bank and provided nesessary documents and all...
Next day geetha called him and tell her that all are ready and you can come tomorrow and collect atm as well as passbook and my cousin is staying 22kms away from the bank.. And next day he visited the bank and the geetha told it will take some more time and told him to again visit the bank after few days. Then why did they call and told him to visit.

Like this me my family, friends and all faced a lot of issues with this staff.