[Resolved] Syndicate Bank — Lodging of Complaint against Unknown Person for Fraudulently making Online Cash Purchases of Total Worth Rs. 14,919/- on 25.06.2014. | |
Dear Sir,
Reference above, I, the undersigned, Prabhakar Palande, holder of Saving Account No. [protected] and Debit Card No. [protected] of Syndicate Bank, Malad Branch, would like to bring to your kind notice that on 25th June, 2014 one unknown person has made a call three time in my mobile from [protected] saying that he was calling from Bangalore ATM Branch. He was inquiring about my ATM Status. After that on the same day on 25th June, 2014 he made six times online purchases of total worth Rs. 14, 919/- by fraudulently and said details of purchases are as under :-
Date Timing POS Terminal No. Amount(Rs.)
------- [protected] [protected]----- [protected]
25.06.2014 11:27:20 [protected]MOBIKWIK35455 Rs. 2, 000/-
25.06.2014 11:31.:07 [protected][protected] Rs. 1, 919/-
25.06.2014 11:37:40 [protected][protected] Rs. 2, 500/-
25.06.2014 11:41:18 [protected]MOBIKWIK35455 Rs. 2, 000/-
25.06.2014 11:41:[protected][protected] Rs. 2, 500/-
25.06.2014 11:47:24 [protected][protected] Rs. 4, 000/-
[protected]
Total .. Rs. 14, 919/-
=========
For your information that the unknown person was confirming whether my Debit/ATM number was correct or not further I would like to state that I did not give my card to anyone.
On 25th June, 2014 itself I had been to Malad (West) Police Station to file / lodge the complaint, they are not ready to take down my complaint stating that the said complaint has to come from my Bank and then only, they will start investigating the matter.
After that I had submitted a written complain to the Syndicate Bank, Malad branch, which they accepted please find the same annexure of the letter.
Under the circumstances, I would hereby request you to kindly take up this matter to file / lodge the complaint with a further request to follow up the matter and arrange to find out the real culprit at the earliest.
Yours faithfully,
……………………
(Prabhakar Palande)
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Complaint marked as Resolved
Dear Sir, Reference above, I, the undersigned, Prabhakar Palande, holder of Saving Account No. 50612010044800 and Debit Card No. 4033-9850-6131-1697 of Syndicate Bank, Malad Branch, would like to bring to your kind notice that on 25th June, 2014 one unknown person has made a call three time in my mobile from 08809658436 saying that he was calling from Bangalore ATM Branch. He was inquiring about my ATM Status. After that on the same day on 25th June, 2014 he made six times online purchases of total worth Rs. 14, 919/- by fraudulently and said details of purchases are as under :- Date Timing POS Terminal No. Amount(Rs.) ------- --------- ------------------------- ------------------- 25.06.2014 11:27:20 70005453-MOBIKWIK35455 Rs. 2, 000/- 25.06.2014 11:31.:07 00004077-000000000281782 Rs. 1, 919/- 25.06.2014 11:37:40 00013907-000000001339779 Rs. 2, 500/- 25.06.2014 11:41:18 70005453-MOBIKWIK35455 Rs. 2, 000/- 25.06.2014 11:41:22 00013907-000000001339779 Rs. 2, 500/- 25.06.2014 11:47:24 00005344-470000000005344 Rs. 4, 000/- --------------- Total .. Rs. 14, 919/- ========= For your information that the unknown person was confirming whether my Debit/ATM number was correct or not further I would like to state that I did not give my card to anyone. On 25th June, 2014 itself I had been to Malad (West) Police Station to file / lodge the complaint, they are not ready to take down my complaint stating that the said complaint has to come from my Bank and then only, they will start investigating the matter. After that I had submitted a written complain to the Syndicate Bank, Malad branch, which they accepted please find the same annexure of the letter. Under the circumstances, I would hereby request you to kindly take up this matter to file / lodge the complaint with a further request to follow up the matter and arrange to find out the real culprit at the earliest. Yours faithfully, …………………… (Prabhakar Palande) Syndicate Bank customer support has been notified about the posted complaint. | |
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Dear Sir, Reference above, I, the undersigned, Prabhakar Palande, holder of Saving Account No. [protected] and Debit Card No. [protected] of Syndicate Bank, Malad Branch, would like to bring to your kind notice that on 25th June, 2014 one unknown person has made a call three time in my mobile from [protected] saying that he was calling from Bangalore ATM Branch. He was inquiring about my ATM Status. After that on the same day on 25th June, 2014 he made six times online purchases of total worth Rs. 14, 919/- by fraudulently and said details of purchases are as under :- Date Timing POS Terminal No. Amount(Rs.) ------- [protected] [protected]----- [protected] 25.06.2014 11:27:[protected]MOBIKWIK35455 Rs. 2, 000/- 25.06.2014 11:31.:07 [protected][protected] Rs. 1, 919/- 25.06.2014 11:37:40 [protected][protected] Rs. 2, 500/- 25.06.2014 11:41:18 [protected]MOBIKWIK35455 Rs. 2, 000/- 25.06.2014 11:41:[protected][protected] Rs. 2, 500/- 25.06.2014 11:47:24 [protected][protected] Rs. 4, 000/[protected] Total .. Rs. 14, 919/- ========= For your information that the unknown person was confirming whether my Debit/ATM number was correct or not further I would like to state that I did not give my card to anyone. On 25th June, 2014 itself I had been to Malad (West) Police Station to file / lodge the complaint, they are not ready to take down my complaint stating that the said complaint has to come from my Bank and then only, they will start investigating the matter. After that I had submitted a written complain to the Syndicate Bank, Malad branch, which they accepted please find the same annexure of the letter. Under the circumstances, I would hereby request you to kindly take up this matter to file / lodge the complaint with a further request to follow up the matter and arrange to find out the real culprit at the earliest. Yours faithfully, …………………… (Prabhakar Palande)
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