[Resolved]  Syndicate Bank — refund processed but not reflecting in account

Address:

Bangalore, Karnataka, 560055

Refund was Rs:349.00 was processed by amazon on 03/02/2020 but the amount is still not reflecting in my bank amount
When contacted the bank customer care they had no clue of it and said me to contact amazon again.
But the refund reference number is also provided by amazon which is--Refund Reference # 900012
This was the message sent from AMAZON::

Hello,

This is to confirm that refund for amount 349.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference # 900012

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

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