Syndicate Bank — Refund processed by Amazon but not received in my account yet

I ordered a mobile phone from Amazon on 29/06/2020 worth Rs10999/- but I cancelled the order before it was dispatched due to some reason.i made online payment via debit card.since then 14 days has passed but I didn't receive the refund.i called to Amazon customer care and they replied that they had already processed the refund on the same day i.e29/06/2020.they (Amazon) provided me a reference no.and asked me to contact Bank customer care but they didn't gave me satisfactory answer.So kindly help me to get my refund.
Provided reference no. By Amazon -74332740182018115482348
Order no.[protected]
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Seriously i need my money urgent refund my money soon Amazon is already initiated the money on the same day but bank is not
Refund my money soon
Refund Reference # 30005401910183163431948

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