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Syndicate Bank — Regarding violation of privacy of my bank account by bank
I, Sahil Jain have the bank account in Rajsamand district of Rajasthan State, Pin code:313324. One of my cheque drawn to myself got bounced on 13.05.2020. And for the same I requested the Bank Manager for the refund, if possible. However he denied stating that it's not the bank fault and hence cannot be refunded.
But on 24th November, 2020, An amount of Rs. 590 was credited into my account having the particulars stating that 'BY CLG 000036 DIFF DT 13.05.2020 RAJSAMAND'. And this same amount was deducted as the charge for the cheque bounce stated in the above paragraph.
And for the particular transaction, I went to the manager asking how this transaction happen? So he told that the party who had drawn the cheque dated 13.05.2020 has asked him about the past entries and he provided them the cheque date checking my A/C details and hence the party deposited the cheque. In addition to that, very surprisingly the manager wrote the particulars of the transaction as stated above.
My complaint is regarding that how can the manager give my details to any party without my permission and how can the transaction incurred in my bank account has the particulars as per the wish of the party. It is the clear violation of my privacy and the case o[censored]nequal treatment of the manager for its bank customers. And why the cheque number is not printed in my passbook.
After some conversation, he over turned his words and stated that it is the reversal done by the bank. And so I asked him about the mode of the transaction which he denied to provide me.
So why there is so much discriminatory behaviour of the bank manager against the bank clients ?
And to prove my statements, I am attaching the bank passbook photograph and as well as I have the recording in which the manager accept that he has given the past details of my account to the party.
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Syndicate Bank customer support has been notified about the posted complaint.