Syska Gadget Secure — ht3052k/01 trimmer

Address:Mumbai City, Maharashtra, 400029

I bought this trimmer on 6th nov 2018 and it has 2 years of warranty. It suddenly got spoiled (Sound of burst) while charging. I called customer care but they are not ready to replace the product. They are asking me to pay for the product manufacturing defect. They say that short circuit is not covered under warranty but where is my fault, i didn't do anything to the product. It suddenly got spoiled while charging. Its circuit manufacturing defect. I need product to be replaced.
Was this information helpful?
No (0)
Yes (0)
Syska Gadget Secure customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2020
Syska Gadget Secure Customer Care's response
Dear Sir,

Apologies for the inconvenience caused.

Request you to share the reference id or your contact number.
Complaint comments 

Comments

Hi I have ordered Syska led tube light pack of 10 but I got one defective bulb and it have 2 years warranty I am andhar Pradesh anantapur how can I exchange that defective item.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Syska Gadget Secure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    685
    Pending
    77
    Resolved
    31
    Syska Gadget Secure Address
    4th Floor, Sapphire Plaza, Plot No 80, S. No. 232, New Airport Rd, Sakore Nagar, Viman Nagar, Pune, Maharashtra, India - 411001
    View all Syska Gadget Secure contact information