[Resolved]  Syska Gadget Secure — Phone not received from 1 month and 24 days

Address:Ludhiana, Punjab, 141001
Website:syskagadgetsecure.com

Complaint number - [protected]

My phone got accidentally damaged on 23rd July, 2015. I registered claim on 23rd July, 2016. Every time I submit a document, they raised a query that they need another document.
Finally, I submitted the phone on 4th August. After 12 days, Claim got approved on 16th August, 2016.

I have not received the phone till today (17th Sep, 2016), Its been 1 month and 24 days.

I also got to know that their tie up got suspended with Samsung because they don't pay the Samsung service centre.
They keep telling me every day that you will get your phone the next day.
They have now raised an issue that my phone's motherboard got damaged.
+2 photos
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Sep 20, 2016
Complaint marked as Resolved 
Got my phone
Syska Gadget Secure customer support has been notified about the posted complaint.
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    Syska Gadget Secure Address
    4th Floor, Sapphire Plaza, Plot No 80, S. No. 232, New Airport Rd, Sakore Nagar, Viman Nagar, Pune, Maharashtra, India - 411001
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