[Resolved] T-Kameez — refund money

Saurabh0chauhan

from Jind, Haryana

Website:

www.tkameez.com

My order no is 177606. I ordered my lower from this site and they said that the product is refundable with money return. Firstly it took me 1 week to contact the officials. Nobody picks the phone with provided customer number. They don't even reply to email on time. And after they accepted my reurn order now they are giving me points or coupons and not the money. As the site does not have something worth the money they ask i want my money back. Please help.

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Apr 6, 2018

Complaint marked as Resolved

T-Kameez customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2018

T-Kameez Customer Care's response Hi Saurabh Chauhan

We're really sorry for the inconvenience that you faced due to refunds. As per our company policy, we don't provide monetary refunds which is mentioned on the website. Instead, we provide a coupon worth the same amount of your order with which you can purchase any product on Tkameez in future.

Let us know if you have any further issues, our team would be more than happy to assist you !

Team
Tkameez