T. R. Sawhney Motors — continuous harassment by the tr sawhney motors okhla service center, body shop department

Address:

110020

I have had to do continuous follow ups regarding the service (Insurance covered) of my wagon-r (Green) registration number dl8cal9194 in the name of ripu bhanjan singh. I dont know the status of the repair which was just the replacement of the rear bumper and the left side both doors paint and dent. I cannot believe whatever the department has to say as they have time and again dishonored their commitment.

The vehicle was home picked on april 8, 2018 and today is the 11 day and it is still lying in the workshop. I was first told on day 5 that the tata aig insurance guys took 3 days for the survey. Later on, inquiring on april 17 i was told that the body shop department has undergone significant staff changes hence the delay. Anyhow, i was told that vehicle is under paint with a commitment of home delivery by april 18 which was yesterday. As expected, there was no communication on april 18 from them. And i could not follow up being busy with my work commitments and eventually still without vehicle.