Tally Solutions — tally erp is a overall a non-efficient product

Website:

tallysolutions.com/mena

Tally solutions team needs to immediately act on their product to make it fit for consumers in the current market. Where there are zoho, zero, and quickbooks. With much more remote usage facility, import of data directly from excel without paying any extra sum, self-help guide for customization like invoice printing, or reports etc. Tally erp just can't match with it.

The price of the tally comes with a upfront huge one time payment. And then annual charges - where by the user receives important tally updates. Which when compared to the other softwares the price is relatively way high. Its amc charges are as much as the yearly subscription of zoho, zero, and quickbooks.

Point 1
I have been facing issues with tally since 2015. When i first installed it. Around which i was actually using quickbooks. I took my data from qb to hop-onto tally. Guess what? I couldn't import any data. I complained about it - just to face with their customer service executive asking me to either buy an add-on or go for customization. Which didn't make any sense to me.

Think about it a product which doesn't want people to start using it for their business from the moment they buy. Clearly a poor design of concept. Further promoting other small partners which create tally add-ons. Like a mafia.

For this feature tally had given me a dead-line that it will be launched in the coming month. And its 2018 now. Tally solutions can't deliver as promised.

Its okay not deliver things on time, as different obstacles could be faced by the team which we as consumers are unaware, therefore its acceptable. Whats not acceptable is that there is no alternative where by people can import data for free. Totally unacceptable.

Point 2
The year 2018 came with vat in the middle east. And i use tally for vat. I was expecting not to pay amc until tally came with some useful feature. But, due to vat coming in the picture i had to pay for an amc so to receive an update to be with the vat code.

This in simple words is called extortion. As a user i had no option apart updating to the software for being with the code.

I complained about it, the received the middle regions head. Showed him the issue. He agreed as a problem. And guess what he said? I will provide you with some custom solutions.in exchange of removing a social media post?

After which i drew a conclusion that the tally solutions have come mid-way from transiting from the old ideology to the modern one, where they give importance to their social image. Which is a good thing. Sadly they are just working on the superficial things instead of actually improving the product.

Point 3
Tally erp isn't the worst product out there and there are much worst products out there. Its just that i just happen to observe problems on tally. Which doesn't justify the high premium price that we consumers are paying.

I would say that candy crush has a better acceptance of suggestions and implementations than tally currently has. Where as candy crush is casual game, tally is a legitimate resourceful software, but just not for the current market requirement.

Few examples,
Recently in tally i couldn't print multiple sales vouchers of an account. There are just not options for it.

The trn or gst numbers don't get updated on the accounts after modifying the records.

If you switch the voucher entry type from sales to credit note or purchases - the previous's vat account appears. Like sales shows output vat, and when i switch to purchases it shows me output vat. Which it shouldn't.

Not only this its remote access is also buggy. I just can't update anything on its remote tally usage, it just gets stuck after every click.

And a lot more things. For which i have over the years contacts tally. And they have promised to work on it. But all those promises have not materialized, and now that is my pain point.

I have requested tally to provide me entire sum refund of the amc charges and only charge any amc when they come up with the release with excel data import. Which is fair and just for both o[censored]s.

And i would urge everybody to do the same.

Softwares come and softwares go.. But a software should never stop us grow!

Tally is currently the non-efficient product which today would stop your business growth.