Tamil Nadu Electricity Board [TNEB] — arrears shortfall bill.

Address:

No 148 Kasthuri Apartment F1 Thanigachalam nagar A block 2nd main rd ponniammanmedu, Chennai, Tamil Nadu, 600110

Dear sir,
We had faulty meter in our flat for common eb meter. We had given complaint almost 1 year before n did follow ups too. As the meter display was not working tneb had charged almost 560 rupees three times. And changed the meter 2 months before. Now we got bill for almost 1770 as arrears shortfall. Kindly see the issue.. Even the meter was not working we had paid more than five times our usual bill. But how come it comes arrears this much and without any details or explanation.