Tamil Nadu Electricity Board [TNEB] — disconnection of electricity

I am tenant of address door no 29, casa grande urbano, vadamangalam, mambakkam. The electricity connection to my residence was disconnected by the tamilnadu electricity authorities due to nonpayment of dues. This day i have paid the dues and all penalties in the electricity office. But they are not giving reconnection to my residence for reasons not known. I pray his excellency the governor kindly interfere and direct the tamilnadu electricity authorities to give reconnection to my residence.

Details of the connection:
The consumer number is [protected] (Mambakkam) of kancheepuram district
Dues paid receipt no 5376805 dated 01.03.2018 for rs 238.00
My phone number: [protected]