Tamil Nadu Electricity Board [TNEB] — double payment

Address:	Chennai, Tamil Nadu, 600102
Website:	www.tnebnet.org/awp/complaintstatus?execution=e4s2

Unfortunately double payment had been made due to tneb website network problem by me through net banking using card.. Ref dt 10/9/17 & 11/9/2017 for rs.22174/- kindly refund the same.
The bank says your amount left from account
Tneb says your amount not received in our end

Then where is my money.

Complaint id:[protected]
Kindly act wisely towards my complaint and react to it as soon as possible.