Tamil Nadu Electricity Board [TNEB] — excess charging for locked house

Shanthi Sendilkumar

from Chennai, Tamil Nadu

Address:

600024

Consumer no[protected]. We had submitted a letter stating house locked to ae of madhavaram. Subsequent to that we found that meter was not working and the ae approved change of meter after our written request. Only from nov-17 house is occupied but they have updated card with exorbitant amount. How can they charge when house was locked. Request correction. Staff are very rude when approached with complaint

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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Dec 06, 2017

Updated by Shanthi Sendilkumar Consumer no[protected]. Had submitted letter stating house locked in Jan-17 to AE of Madhavaram. Anybody can check with neighbours on locked state. Later during painting work found meter was not working. Submitted letter to AE who approved change of meter. House was occuped only from Oct-17 house. But based on wrong updation at TNEB end, exorbitant amount is updated for payment, quoting faulty meter, not considering house was locked. During discussion, found staff very rude and being forced to pay. Request correction in amount.