Tamil Nadu Electricity Board [TNEB] — Higher CC arrear bill for already paid one that too for a vacant house

Address:

Madipakkam, Chennai - 600091

Consumer No :[protected]
Consumer Name : M.Deepa & P.Murugan

My house was vacant from Aug 2018 to Apr 2019. Meter stopped reading at this period. Tenant occupied house on 7th May 2019. after 20 days EB bill was generated as Rs4057. Though a complaint was raised in Tangedco portal with complaint id [protected] date:11/06/2019 00:06:00 there was no action taken and complaint got closed. I had paid the bill amount Rs4057 on 12/06/2019(due date is 17/06/2019).
After 2 years, now in May 2021 with bill date 19/03/2021 and due date 05/05/2021 we have been billed Rs14308 as CC arrears stating the reason as non payment of bills from Aug 2018 to Apr 2019 apart from current consumption bill Rs.3958.

When we raised this complaint at eb office they are asking us to pay bill otherwise power fuse will be taken.

Please revert this 14k bill.In this lockdown we are highly suffering financially.