Tamil Nadu Electricity Board [TNEB] — no power in kathiravan nagar, velachery since morning 11 am

Address:

600042

Massive power cuts since 12 hours in kathiravan nagar velachery
Tneb — massive power cuts since 12 hours in kathiravan nagar velachery

About 1000 to 500 resisdence with close to 2000 people, who are paying their bills in time are facing huge challenge to live here in sarathy nagar, velachery, chennai 42 as power cuts is a frequent breath taker. Most of the time power shuts down in the late/mid night. And when we call to ask the status to valechery electric office they keeps the phone purposely busy so that they dont get disturbed, as i write this compalint, already 5 hours had passed by with out power and now it is 11:30 pm. No one attents the call or the complaint line would be kepy purposely busy. The problem is every week 3 days for sure people had to suffer a power shut down for atleast 6 hours and all this falls in the mid/late nights. We are fed up with the local eb guys. I think a serious thought process and strong step has to be taken either by consume forum or eb higher ups to change/remove/suspend few eb guys here.

Have i written and projected our problem to the correct concern authorities.