Tamil Nadu Electricity Board [TNEB] — old cables not replaced since long for residents of c. i. t. colony, chennai, tamil, nadu pincode 600004

L.Kalavathi

from Chennai, Tamil Nadu

Address:	600004
Website:	TNEB/Tangedco

We are residents of third cross street, chennai, tamilnadu, since 1957.
We are having recurrent problem of high voltage fluctuations since long because the underground cabling has not been replaced for several years.
Since we are among the early residents of the colony since inception we are attached to alwarpet sub station as against the later entrants who are attached to mylapore station who do not have similar problems as we do.
For example since i returned to chennai from mumbai in 2008 i have faced electrical breakdown of automatic phase changers, two three phase electricity meters, running water heater, storage water heater (Both racold), tvs washing machine, thomson color tv, and the latest being godrej fridge and whirlpool ice magic fridge.
We have been jointly representing for recabling but our complaints and requests have fallen on deaf years. For the last three days we are suffering from heavy voltage fluctuation and our complaint on 1912 draws a request to send a written complaint which we have already done.
More than two years ago when the roads and pavements in the colony were being relaid at a cost of around 7.50lacs for the road and & 7.50 lacs for the pavement each, we represented to the corporation with copies to water and electricity supply authorities not to waste funds but to first of all replace the electric cables and underground drinking water supply pipes. This was not heeded to. We are sending our grievance expecting that the electricity suppliers may at least heed it this time.
Thanks/regards,
L. Kalavathi, retired bank official old 3, new 5 for self and on behalf of
Other residents of third cross street, c. I. T. Colony
Saraswathi and t. A. Padmanabhan old 4, new 5
Sambandam and arasu, old 2, new 3
29th january, 2018

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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Jan 29, 2018

Updated by L.Kalavathi We are residents of chennai since 1950. For long the electricity board was charging us monthly bills. Later they introduced differential tariffs where we had to pay more if we crossed 100 units per month. Still later they introduced penalty rates for crossing 500 units per month.

When one shri b. Vijayaraghavan (Ias) was chairman, tneb he introduced bi-monthly billing due to shortage of collection workers or some other problem.
However the ceiling limit of 100 units and 500 units were not increased appropriately since the original rule stating per bill was left intact. Hence we
Residents of tamilnadu are suffering due to this injustice perpetrated on us.
It is impossibe for any family to exist on just 100 units for two months. And i have faced a situation where just for exceeding 500 units by less than 10 units i have had to pay heavy penalty amount. Even though the next bill showed 480 units there is so system of rewarding by refunding the penalty charges.
While working in mumbai we had to pay electricity bills monthly. By introducing the system of bi-monthly bills tneb/tangedco is penalising the ordinary consumer which is unfair and unjust.
They should appropriately increase the slab units from 100 to 200 and from 500 to 1000 units per bill. Otherwise a govt concern is profiteering from its hapless consumers. Especially since our complaints due to old cables etc.
Are given the go-by. Alternatively, tneb/tangedco can restore monthly billing.
Thanks/regards,
L. Kalavathi
Retired bank official
Chennai, tamilnadu, india
29/01/2018
L. Kalavathi