Tamil Nadu Electricity Board [TNEB] — payment refund issue

Address:636111

Through mobile app with net banking i paid eb bill. But not successful. Amount deducted from bank account. Bill also not paid. Still not get refund from tneb. Wheneverpaid through mobile app applicationand through net banking eb bill can'tpaid. Without any useful why this kind o[censored]seless application and process following. Please must confirmed payment will be refundable or not
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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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Comments

I am residing at mm nagar, samiyargate,
Here EB office working and trouble shoot
For power shut down is very worst public service, every day power cut happen at night
We feel like living in a hell
Without rain also power cut going more than 3-4 hrs in a day

Why this tneb people is getting salary
For this poor service
We don't know

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    Tamil Nadu Electricity Board [TNEB] Phone
    +91 44 2852 0131
    Tamil Nadu Electricity Board [TNEB] Address
    NPKRR Maaligai, 800 Anna Salai, Chennai, Tamil Nadu, India - 600002
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