Tamil Nadu Electricity Board [TNEB] — Refund issue
R
Rajeev Sundarrajan
Address:
Chromepet
My consumer number is [[protected]]. I made Feb EB payment on 11 Feb 2021 but the transaction failed [77514480]. When contacted customer support they asked me to make payment again confirming that the previous payment would be refunded. However, still now the amount has not been refunded and when I raise online complaints, the complaints are being closed saying transaction is successful. Even I contacted the local AE who confirmed that this can only be resolved online. Kindly help.
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