Tamil Nadu Electricity Board [TNEB] — refund of excess billed amount on our connection number: [protected]

Address:

Chennai, Tamil Nadu, 600096

We refer to your online bill due for payment on 20th aug 2018 which is exorbitantly high exceeding double of that of our normal monthly bills.

Being the last day we were advised by your office staff to pay the bill in full and claim refund, hence we have paid the bill in full on 20/8/2018.

On scrutiny we find the following:

1. The fixed charges claimed is rs 140/kw where as it has to be much less than rs 70/kw.

2. Welding surcharge of 15% is shown, where as we have no welding power or activity, which is to be reversed immediately.

3. Our average consumption was around 500 to 600 units every month now past the four months the meter reading exceeds 1200 units, we strongly feels the meter is defective and hence to be replaced immediately.

4. In the interim our consumption should be assed at the average consumption level and billed accordingly.

Kindly refund the excess billed amount immediately.