Tamil Nadu Electricity Board [TNEB] — unable to pay online, but wasn't able to pay online till nov

Address:600063

Consumer number:[protected]

When i went to pay electricity bill online, i'm receiving the error: incorrect / invalid customer account

I've entered the correct consumer number, still unable to pay my bill. I also tried to pay through paytm, still i'm not able to pay

Please help in resolving this error and enable my account to pay online.

Please contact me at [protected]@gmail.com
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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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Tool last billing cycle(Nov 2018) I was able to make online payment for consumer number [protected]. All of a sudden I dont see my bill detail listed for the consumer number and when I try to add it back it says invalid consumer number

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    Tamil Nadu Electricity Board [TNEB] Phone
    +91 44 2852 0131
    Tamil Nadu Electricity Board [TNEB] Address
    NPKRR Maaligai, 800 Anna Salai, Chennai, Tamil Nadu, India - 600002
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