Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Sir, I have booked two tickets for myself and my brother online from velankanni to Bangalore on 18.01.2015. but then my brother not decided to come and we didn't cancel ticket so i can travel comfortably in two seats. but on journey conductor said you cannot travel like that some other person will come to your next seat. in that case i asked him to get the money to me from that passenger. but he said he cannot return also. i want to know is there really any rules like that. please refund my ticket fare Rs.510 PNR number - T9431467 Route no - 864UD Bus ID number E-2793 Date and time of journey - 18.01.2015, 18:35 Seat No/s - 27 &28

hello sir i m janarthanan v, i was booking a ticket online today.. from bangalore to madurai on 26/1/2015 . trip code2230BANMAD and route no : 846UD . money got debited but ticket is not booked !!! i want my money back !! kindly help !! my user id in tnstc is madhujana . thank u

Now I'm traveling in setc bus number TN-01 N-0348. I booked ladies seat number 12. I've visually seen two bed bugs crawling over me. I mentioned this to the conductor he simply said to change to some other seat rather than making an arrangement. I've allergy to these bugs. Kindly please maintain the bus condition properly. If not outside please maintain it inside. I feel like I'm traveling in a garbage. If not action is taken care as earliest as possible. To avoid further action taken from the side of victims that is passengers. Transport Workers cannot me blamed for this. It is the responsibility of the management to take care of.

Hi Sir/Madam, I boarded the bus(180SPL) bus id:1647 from CMBT bus stand on 13.01.2015 nearly 5.15. While verifying the ticket, the conductor just shouted at me. I felt really bad. I showed him my Pan card from a cover. He asked me to take out the card. Since I was holding the bag in my hand I was not able to get my wallet from him immediately. He just threw away my wallet containing money and important documents. When I asked him why he behaved like this to a lady, he didn't even care. Also he didn't even ask sorry for this behavior. Kindly take action. Contact num : [protected]

On 13/01/2015, I tried to book 2 tickets from Chennai to Rameswaram in SETC. Amount Rs.888 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB3983797 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: manoharan250 Mail Id: [protected]@gmail.com Regards, Manoharan

Sir, We booked to tirupathi in TNSTC from erode on 6.1.2015 (PNR T8050137). When we reached the bus stand the conductor said that the list with him doesn't enroll the names and we have paid again a sum of Rs.915/- for 3 passengers. Could you do any help for me in this regard. BUS id no is E-2164. Seat no 13, 14, 15.

Sir, I was travelling from Chennai to Nagercoil on[protected].I can't able to sleep the whole night because of Bed Bugs insects bite my body and also bus condition was very worst.That bus was not fit to travel for long journey.The bus Engine making sound was very awkward.Here after i won't travel SETC bus at any cost. Also attached photos for your reference.

Sir my name is arun from tirupur today 10/01/2015 11:45 am. I went to near tirupur old bus stand in my car. The vechile TNSTC number TN 72 N 1621 . come very closer to my vechile and the driver speak an very very worst language. i am very disappoinment for that. Please do something take any action about that driver. For Further Detail Contact Me : [protected]

I booked a online ticket from bangalore to pondicherry(9:05pm) on 02/jan/2015. after reaching hosur, the bus was stopped and made us to wait for an hour in hosur bus stand till the next bus reach hosur bus stand. they said the reason as there is only less number of passengers in the bus. so they have planned to combine both the buses. i have booked a front seat(seat no:5) as i have spinal problem but in the other bus i was given seat in the last row. the route from thiruvanamalai to senji was so bad due to which i had a severe spinal ache. And this is not the one time it has happened, it happens most of the time. the passengers are not given the seat which they are booking through online because of this combining the bus together. we pay extra charge for booking through online but we are the one who is suffering. I want you to take a compalint and make sure atleast it doesn't happen again.

Sir, i have booked two tickets on 5 jan 2015 with a reference numbers OB3917875 and OB3918168 and for both my balance was deducted from my bank account but i was not at all provided with any ticket. And when I am calling customer care they are saying me to call here and there. I am fed up and i want them to refund my money back as soon as possible.

Sir, on 31st december i travelled from Kanyakumar to Ooty bus ( 6:30 pm bus) with my family and throughout our journey we suffered by the bytes of Beg Bugs in our seats. The bus itself having full of dirt and stained seats with seat cover. The entire day was horrible for us to travel even we paid good amount for the bus ticket. I request the management to increase the fare, but maintain the bus cleaner and bug free.

Dear, Kindly need your intervention this issue as soon as possible, , , , , , , , , , , , , Sir am kamaleshwaran from bhuvanagiri, here am want to stated the complaint about the chidambaram dippo BMO not respond well and have take neceesary action on the both conductor and drivers those who are obey the traffic rules, i have complaint most of times through phone and walkin branch for give written complaint but that guy simply close the call, , , , , , kindly find the brief description of issue Bus No 157, 239, those buses were chennai and cuddalore route buses, conductors and drivers on this buses routed the buses on improper route, the buses has not reach the chidambaram without touching bhuvnagiri, most of the passenger from the bhuvanagiri has been affected from this activity, and goverment also put order those buses routed to chiambram to cuddalore, has routed through bhuvangiri only but the conductor and drivers has corrupt disel on this activity i need proper action this provide the acknowledgement for the same Kamaleshwaran [protected]

Respected sir,

Good afternoon
This is R.Thamotharan form Thekkalur, Avinashi Tk, Tirupur Dt.
I am the regular passenger of thekkalur to erode and erode to thekkalur.
Every day i have facing bus stop problem with government bus conductor.

Last time 02/01/2014 on Friday night 11.00pm I went Erode to Thekkalur through Combatore government bus.

Bus detail: Erode branch, bus no: TN 33N 2779.
Bus conductor name : conductor not used name batch.

That time Conductor is not responding to stop the bus at our Thekkalur and he make compel to me to get ticket to karumathampatty bus stop.
Ticket no MDX 01 - 04933,
DDV 03 - 85690
RS:43.00 .

At the night time it is depress to me and all other thekkalur passengers.
Passenger complaint contact number errors at this bus.

I had complaint to[protected] time 11.15 pm about Thekkalur bus stop.
As per their information Thekkalur is stage. So all bus will stop for passengers.

Pls note i had many time complaint with[protected] regularly.

Especially TN33 N2700 bus conductor using hard words while we ask Thekkalur thicker.
Bus time at Erode to Covai: 6.50pm, and incident date: 30.7.2014

Below buses not stopping at Thekkalur bus stop.
TN33 N2779
TN33 N2902
TN33 N2443
TN33 N2578
TN33 N2963
TN33 N2877
TN33 N2989
TN33 N2642
TN33 N2377
TN33 N2700
TN33 N2714
TN33 N2929

But some buses only make stop at Thekkalur
TN33 N2533
TN33 N2698
TN33 N2873

Kindly take action for thekkalur passengers. Thanks

Regards,
R.Thamotharan

Thekkalur
Avinashi Tk
Tirupur Dt

Amount debited but ticket not booked Today[protected] I had booked a ticket from chennai to Trichy on 14 Jan 2015 (20:50; deluxe) . Amount Rs. 230 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref no : BSBI[protected]IG00JYRIQ6 Regards Manjeshkumar

Hello sir, When tried to book a ticket for Jan 4th: Route No: 307UD - Departure time: 22:15PM, Seat No:5, Amount has been deducted from my card and ticket has been booked as well. But I didn't receive any mail or even I'm unable to see it in Booking history tab. can you please check the above details and help me? If it is reserved in my name, Please send it to my Email Id. Please let me know if you want any other information from me. Thanks in advance.

Hello Sir, My Name is Prabu and My native Place is Tindivanam.Currently I am working as an Engineer in Chennai .Today (31st December 2014) I came to Perungalathur Busstand in Chennai to help my mother in boarding the bus to go to Tindivanam.I saw a Bus coming to Perungalathur Busstand with the Name board as Pondicherry. I went inside the bus and asked the conductor whether the bus will go to Tindivanam, Suddenly the Driver started abusing in bad words in Tamil and asked us to get down.Then I replied to the driver saying 'You can say the bus will go to tindivanam or it won't go, why you are abusing in bad words'.Even then the driver was abusing continiously in bad words.Even after we got down of the bus, he parked the bus at the side of the road and continiously abusing in bad words.I saw he is also using lots of bad words with the other drivers and conductors who were there. A driver with this kind of bad conduct, do really necessary for serving the people.If he is a goverment servent, can he talk whatever he want.The bus no is TN 21 N1525 and the incident happened around 10:05 AM on 31st December 2014. Please take the necessary action, so that the driver will stop repeating to other passengers

Sir, I boarded a bus from Velankanni to Chennai cmbt on 28/12/2014. at 20.30 hrs Ultra Deluxe Route No 324 UD Seat No 20. Tripcode 2030veache. PNR No T8087359. Bus id no E-2804. Its really very worst journey on that day in my seat no 20. i continuously wet by rain water. The rain water falls directly on my head. I just complaint to Driver & conductor they said we cant do any thing all seat is full do what ever you like go and complaint in office, I just stand that whole night and tarvelling. All passangers are sleeping really i hurt very much and my clothes completly wet. Till my destination point i was standing.very next day i can not able to go to office i felt sick. Really i had mental worriness. What compensation TNSTC will do for me. J Loovin Dominic [protected] [protected]@gmail.com

I am a working women in chennai. My native is sethiyathope, cuddalore district. I used to go to my home every weekend. There s no direct bus from chennai to sethiyathope. Only either through kumbakonam or thanjavur, I can reach sethiyathope. It is my only way. When i try to get into kumbakonam bus, the bus driver used to ask me where do you want to go. If i say sethiyathope, they wont allow me to get inside the bus. Only if i say, i ll pay the fare to reach kumbakonam, they ll allow. It seriously irritates me a lot. Its ur responsibility. They should allow us or u need to arrange a seperate bus from chennai to sethiyathope route. Kindly do the needful. Why unnecessarily we should pay thatuch fare??????

I and my husband boarded a bus (TN 74, N.1608) from Marthandama Kanyakumari which moved towards Madurai. We took the seat just behind the Driver seat. Suddenly after 15 minutes of travel for no reason the driver abused my husband verbally asking him to stand up to leave space for some lady who boarded in the previous stop. This is absolutely bad-mannered and totally against humanism. Only when other passengers questioned back the driver in support of my husband did the driver stopped speaking. I and my husband didn’t argue much to maintain the decorum. The driver told that he is a government servant and that nobody could go anything against him. We reported the incident to the TNSTC control room at Nagarkoil New Bus stand. They asked for a written complaint and our tickets for verification and further guidence. But before we could file a complain the person in the counter who responded the passengers was literally changed and the complain was rejected. This is a real shock. We need justification. Measures should be taken to advice the driver so that it is not repeated elsewhere.

Sir, Just now before I have reserved a ticket . Journey Date : 25th dec 14 from chennai cmbt to Salem at 00:30 time bus.I finished the booking and my amount had been debited from my account but ticket is not booked and i didn't receive the mail also. Please rectify this problem and refund my money back as soon as possible The Trip Code is : 0030CHESALDD01O, Route No : 1063U, Reference Number is : OB3842867, Bill desk number : 4896