Tamil Nadu State Transport Corporation [TNSTC] — complaint-regarding-ticket-conductors-worst-behavior

Address:

600099

Dear sir / madam,
I along with my family members consisting of 8 adults & 3 children were returning from a pilgrimage from tiruvannamalai to chennai on 01.10.2017 by tnstc bus no. Tn-25 n 0414 (Don't know the driver or conductor name as both were not wearing their name tabs).
I asked the bus conductor tickets for 8 adults & 3 children {girl 10yrs old, boy 8yrs old and a girl 4yrs old}, but he refused to give half-ticket to one of my daughter aged 10yrs old and insisted vehemently to take full ticket as she seems to be more than her age.
Your organisation tnstc rules says that if the passenger is more than 130cm height, their date of birth proof should be obtained and not to their own will and wish they will charge for full ticket. He has not asked me any proof of date of birth nor gave me any chance to explain my part; without that he insisted to take full ticket for my daughter. This is sheer high handedness of the conductor exploiting the situation which is truly an act of arrogance and irresponsible by an employee of an esteemed organisation, tnstc.
I request you to take care of these responsibilities and arrogance by your employee which has caused undue hardship and mental agony to us. And reply to my complaint otherwise i may escalate this to higher authorities.
Your act of righteousness will go a long way in protecting the trust and goodwill the passenger has on tnstc... Thanks