Tamil Nadu State Transport Corporation [TNSTC] — leaking bus and no windows

Hi sir/ma'am,
I traveled in karaikal to puducherry bus on 17/06/2018 which departed from karaikal at 8:10pm. The number was tn 68 n 0392. The quality of bus was not even basic which was actually an express bus. As soon as it rained water came in through number of holes in the roof. The passengers were highly uncomfortable as almost 25 people had to stand from their seats to escape from the water. Moreover the bus didn't have window doors in a seat. The guy there was drenched in rain and was helpless. The conductor was unresponsive and he didn't know what to do. We are paying rs 112 for the travel. But the quality of an express was not even close. As rainy seasons are approaching, i need you to please ensure that all buses are sealed over the roof. I have attached photos too. So please help us. People didn't know what to do. I thought this might help
Thanking you