Tamil Nadu State Transport Corporation [TNSTC] — Misconduct of conductor to the passenger

Dear Sir/Madam,
I am a graduate employee working in a bank in Tamilnadu. I was travelling in a bus routing from Erode bus stand to Sivagiri in Erode district of Tamilnadu on 8th July 2023 at 8pm in a BUS NO. 42. I have to get down from the bus in a stop called Railway station. As my handbag was stuck in someone’s hair, I was not able to leave the bus immediately. I have asked the conductor to spare me some minutes. Not only he blowed the whistle immediately and also used harsh words. Is this the way to treat a common people in a public place???
I humbly request you to look into the issue and provide us a permanent solution.
Thanking You,

Yours faithfully,
Tamilarasi P
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