Tamil Nadu State Transport Corporation [TNSTC] — No information about bus cancellation

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Yesterday night I booked one bus AC seater cum sleeper coach in SETC from Dindigul to Chennai, bus orgin from theni and it will reach Dindigul every night 9pm, yesterday me and 4 other passengers wait upto 10pm, but bus was not come, after that we ask from setc Dindigul office, they also don't get any information about bus cancellation, last minute they arrange seats in Kodaikanal to Chennai bus in non AC,
If any problem in bus service should inform to passengers, please do the needful for this issue, booked AC bus and one hour late we reached Chee ai in non AC bus, after we asked in SETC office then only they arranged, otherwise nobody will say about the bus cancellation, we again waiting for the bus upto midnight, so please take this serious and avoid this issue repeat,