Tamil Nadu State Transport Corporation [TNSTC] — refund the ticket fare

Pnr number : t24071536

I booked the ticket in setc to travel from bangalore to karaikudi on 16/02/2018

I am waited in st. John hospital b. S for more than 3 hours and not noticed single tn bus.

Due to the cauvery issue in bangalore. Setc buses are not operated on that day. So, please refund the amount to the customers asap

I attached the ticket details as well