Tangedco — EB meter replacement

Address:	Kanchipuram, Tamil Nadu, 603108
Website:	wss.tangedco.gov.in/wss

I am k. r. lenin residing at thiruvadisoolam village, chengalpattu taluk, kanchipuram district, tamilnadu, coming under sembakkam eb office. service no.[protected].

A few months back eb dept. replaced the old eb meter with an electronic one. now the display is not working. to replace the meter they demand rs. 2300/= at sembakkam office.

My questions:

The meter is theirs. if it doesn't work or malfunctions it is their responsibility to rectify/replace it, and shouldn't charge the customer for the service.

Also they don't maintain proper and regular voltage. whenever there is high voltage (even 300v at times) our stabilizer cuts off power supply for domestic use or the circuit breaker tuns 'off'. thereby our domestic appliances are protected. but we have no control over the power supply going to the meter. so once again if the meter has been affected by high/low voltage or voltage fluctuation it is no fault of ours.