Tanishq — About the quality of jewellery

Address:

Trichy

My mother bought a mangalsutra from tanishq Trichy store on april30, 2022.The stones from that jewellery fell one by one after 10 days of purchase.The chain got cut off after 45 days of purchase.I don't know how a chain can get cut off within a short span of time.I demand an explanation and a compensation.If I don't get a valid reply I may be forced to go to consumer court to get my work done.