Tanishq — Irresponsible Management and Worst possible experience with Tanishq

Address:

174/1, Meu Square, Next To J .D Mara Signal, Bilekhalli, Bannerghatta Main Rd (Opp To Brand Factory ), Bengaluru, Karnataka 560076

This is regarding Ticket Number : TKT-[protected]

I had a TGH account with Tanishq ( # A/C No :[protected]

As closure proceeds of the account, there was an option to choose between a Gift certificate with specific Validity or opt for a Refund.

Without my consent, I was given a Gift Certificate, where as I was preferring to opt for a refund.

When I contacted contacted by Customer Care regarding the same, I was told to send an email, and I sent an email with all details on April 21st .

There was a ticket created for the same, and I was asked to submit the documents.

I submitted all the required documents required atleast thrice.

Till date, I have not been provided with the refund of the amount that I paid for Tanishq Gold Harvest Scheme,

I have done endless follow-ups on the refund, I had not received any kind of communication as when Refund will be provided.

It is highly disappointing and disheartening for a brand like Tanishq behaving in such an irresponsible way, and too after being a loyal customer of Tanishq for more than 15 years.