Tanishq — Making charge and false information about discount.

Address:

Gandhidham

Sir,
I Tushar Sutar mobile no [protected] recident at Kandla Gandhidham was purchased following gold items on dated 14.06.2020.from Titan Company limited, Plot No 353
Ward 12/B
Gandhidham 370201
GUJARAT. Vide tax invoice no. GDM/CM/181 Dated 14.06.2020.

1.Drop earring. 511518DDPAGA00 - 22 karat - 3.292 g
2.Hoop Earring. 513113HAAABA00 - 22 karat- 2.875g

During the purchase of above gold items the above jewellery shop reprentative has not inform to me about making charge of above gold items separately. He inform about discount on making charge. And also she informed the discount rate is 8 percent. But in the final bill the actual discount given to the customer is 7.5 percent.

The making charge has collected from me for SL no 1 gold item is 14.5 percent and for SL no 2 is 21.5 percent which is very high cost as per the design of the above items.

So kindly look into the matter and reduce the making charge at low cost as per their design and refund the reduced cost to me at the earliest.
Also as per representative inform to me about discount is 8 percent. Please refund 0.5 percent aslo to the customer.