[Resolved]  Tanishq — mentioned upto 25% discount but not given any

Address:Khordha, Odisha, 751024

They mentioned in news paper to provide up to 25% discount on making charges. Today (16/06/2019) was the last day. I bought worth Rs 68900 of gold jewellery, but they didn't give any discount and they said if the amount is more than 75000 then I will get a discount.but that was not mentioned in news paper. I bought jewellery from tanishq Chandrasekhar branch Bhubaneswar. In paper they also mentioned that those who missed akshyatritiya offer, they can get it now.During akshyatritiya they were giving discount which they are not considering now. If not, then why they are writing fake news and cheating people.
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Jul 18, 2019
Complaint marked as Resolved 
Titan Company customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Titan Company Customer Care's response
Dear Antaryami,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Jun 17, 2019
Updated by Antaryami Sahu
My contact number - [protected]
Email - Antaryami.[protected]@gmail.com
Jun 19, 2019
Updated by Antaryami Sahu
I didn't received any update on this.
Complaint comments 

Comments

Der sir,
Titan watch warranty claim in one month for world of Titan.no response this titan company .
Ham watch 12/06/18 ko patna se liya
26/09/18/ ko service ke liye Titan care me diya jo aaj tak nahi mila
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