[Resolved] Tanishq — my account is debited but golden harvest is showing payment failed | |||||
I have 2 golden harvest scheme, i paid the installment today of which one got successful and the other was failed but my account is debited and tanishqbilldesk is credited, the payment was done through google pay. My ghs account no is[protected]. It is still showing installment pending after deducting and receiving the amount in tanishqbilldesk. I want my refund as soon as possible Was this information helpful? | |||||
Jan 19, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 Titan Company Customer Care's response Dear Khusbu, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||||
2 Comments | |||||
Comments
We entered the showroom and there was no one to attend to us. Despite asking several times, no one bothered to come. Rude behaviour by Sunday telling us to find our someone to attend on our own. Would never go here again.
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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EMAIL : [protected]@gmail.com
Contact no : [protected]
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.
As per our records, your complaint is registered with our social care team on 19/12/2018 and the ticket number is as follows :5733167365357568. Your ticket would be addressed & closed at the earliest.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-258-2598.
Sincerely,
Steve