[Resolved] Tanishq — poor manufacturing of finger ring

RITU AMB

from New Delhi, Delhi

Address:

110043

Dear tata prducts

Myself ritu amb, from delhi. I am very happy with all tanishq products and regular customer since years. But this time i feel real disappointed for may be a small thing for you but for me, its my trust on tanishq getting faded. I had purchased one finger ring somewhere in august (Refer ring images enclosed) from tanishq dwarka branch. Actually i disappointed with its manufacturing basically. What kind of shape this ring has, that everytime when ever i wear it, my finger getting hurt severly. It leaves red deep line on my finger with so much pain and at times, blood come out of it. I wanted to share my hurted finger pic also, but in the images it i not that visible.

Therefore, i request tata/tanishq to check this ring and if required, may replace it.

My contact number - [protected]/[protected]

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Oct 15, 2017

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Titan Company Customer Care's response Dear Ritu,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve