[Resolved] Tanishq — rudeness of store manager

amit chatlani

from Ahmedabad, Gujarat

Address:

Kutch, Gujarat, 370205

Hello i am amit chatlani..in my city gandhidham kutch gujarat u ppl have a franchise of tanishq.. I was regular customer of tanishq.. Now i am not as i visited on 11 sep.. And the store manager sandeep sharma behaved so rudely that now i have decided never ever to visit the tanishq.. And my wife birthday was on 12 sep so i went to buy there.. I regualr buy mia product.. But the behaviour of store manager was rude and i left the shop and bought from tha.. Even the same manager has behaved wirh my wife on my birthday 5 july.. That day also my wife compliant her abthis behaviour... Now if same thing happened u must be losing more customer.. Thanks regards amit chatlani..[protected]

Was this information helpful?

No (0)

Yes (0)

Oct 19, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

Titan Company Customer Care's response Dear Amit,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.

As per our records, your complaint was already registered with our call center/help desk team on 18/09/2018 and the ticket number is as follows :[protected]. Your ticket would be addressed & closed at the earliest.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve