[Resolved] Tanishq — very high making charges/fraud gold investment scheme

Deep Kumari

from Mumbai, Maharashtra

Address:

Kanpur, Uttar Pradesh

I went to buy some diamond and gold jewellery from tanishq for the first time, i noticed they were telling a different value for the items i selected every time i asked, they forced me to invest in their gold investment scheme, when i denied they increased the value if the items i selected saying they had applied discount on it, now as you are not investing in our gold scheme we cant give you discount. They are looting the customers by running such fraud schemes, they will not inform you about their making charges at all. They are running a looting firm under the name of such a big brand tata. To all the customers reading this i would suggest not to buy anything from tanishq as you will not get value for money, they will make a fool of you by leveing such high making charges and nobody is stopping them.

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Sep 18, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2019

Titan Company Customer Care's response Dear Deep,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve