[Resolved] Tanishq — wrong misleading with offers confusing clients

Utsav Mukherjee

from Beliator, West Bengal

Address:

Burdwan, West Bengal, 713305

Hi team tanishq,

I am a regular user of tanishq diamond but i was really irritated and not satisfied with tanishq asansol.

They are misguided me with offers. And the sales team gangs up on customers.

Highly unprofessional when asked for offer brochures they deny and asked me to launch a complain on which they promise me to respond.

I am highly irritated with tanishq

Will see if you respond

Thanks and regards
Utsav mukherjee
[protected]

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May 10, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2018

Titan Company Customer Care's response Dear Utsav,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve