Tapzo — Refund of amount not credited into my account

Address:13-7-911, Upstairs, Old Post Office Street, Korlagunta Main Road, TIRUPATI -

I have booked flight ticket through ease my trip ticket id 4172456. Indigo flights are cancelled due to covid 19. I asked refund of amount to easemy trip. They transfersd the amount to payment gate way tapzo.
Emt67579458 an amount of rs.65325 and above. The payment gate way tapzo is not responding to refund to credi inro my account.. I request the forum needful tome
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    13-7-911, Upstairs, Old Post Office Street, Korlagunta Main Road, TIRUPATI -
    India
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