[Resolved]  Tata AIA Life — mishandling the policy with the customer and harassment by unnecessary phone calls by the agent.

Address:Kolkata, West Bengal

Sir/madam, we want to bring to the company's notice that a particular agent is there in your company in 4-mangoe house, dal housie, kolkata, who is simply calling the customers all the time till night and harassing the customer about the topic which has no link or relation with the insurance. We are seriously a great sufferer of this agent. She does not have any work experience and is not able to clear any insurance related queries, only provoking the customer. How this type of fraud lady agent be-fooling the customer and got the job by somebody's recommendation where she is deteriorating the companies reputation. All companies are running with their valuable customer. Valued customers have the right to know about their investment. Our agent name is papiya basu. Agent no.[protected] email id: [protected]@gmail.com. I shall request all customers not to do any policy through her agentship. I look forward for a suitable action taken against this.
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Feb 18, 2019
Complaint marked as Resolved 
Tata AIA Life customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Tata AIA Life Customer Care's response
Dear Customer,

We are sorry to hear about your unpleasant experience. Requesting you to share your contact details for us to get in touch with you. We are keen on investigating this case further.
Thank you.
Complaint comments 

Comments

Please check that Papaya Basu like fraud agent should not disturb other customers by unnecessary calls. Whose agent code no[protected] and mob no is [protected]. All customers should be aware of her befooling tendency. Company should not keep like this bad and inefficient agent.
Ref-U[protected]Invest assure gold)
Sir, I request you to send the amount by crossed cheque( A/c payee ) to my
present rsidential adrss at

Sobhana Samarth
87, Alattlukavu Nagar
Kavanad .P.O.

Kollam.691003
My Phone[protected]
Mob- [protected]

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