Tata AIG Insurance — No one is communicating during claim registered of my car

Hi Team

This is Shyam Kumar s/o Ashok Kumar have i20 car.. registered a claim of multiple scratches and dent...

Policy No - [protected]
Complaint No[protected]
Registration No - MH14HD8211
Policy Exp date[protected]

I went to Rajendra Hyundai Motors Etawah work shop met with Tata AIG surveyer and ask him I need full claim what do I need to write in details, he said write whatever you feel I just written in simple words after telling him if it's there anything need to add lemme know I will drop you a email in detail but I want my full claim. After few days I got a call from work shop they update me get only rear bumper approval rest we can't do...need to discuss with surveyer approver.

I called Harshit Pathak Agra zone executive request him if you can't full approve one side dent and rear bumper but there was no impact... Since 7 days I tried to call Agra zone head Mr harendra but no one give me his number.. I am paying full amount of EMI of policy why would customer not getting proper solution and update from the insurance company??

Please provide me better solution with work done of my car.. requesting you to close this as early as you can

Thanking you
+91-[protected]